How do I contact Base?
Ceci Jimeno avatar
Written by Ceci Jimeno
Updated over a week ago

Have a question or problem you need help with? Our team is here to help!

For Members:

You can reach a member of our team through our web chat, in-app chat, or by emailing

Not a Member yet?

Our team is here to answer your questions! You can reach us via our web chat or by emailing

Our Member Care Hours

Our Member Care team is online Monday - Friday from 9 AM EST to 5 PM EST. We do our best to respond to you as soon as possible, but please note it may take 1-2 business days to receive a response from our team.

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